BAGGAGETravel PreparationsChecked BaggageNew EU Security Rules at AirportsTransportation of Human RemainsSpecial ItemsWheelchairsTransport of PetsSporting EquipmentFirearmsLost/Delayed Baggage / Time Limit for Filing ComplaintsTravel Preparations
Your baggage can contain articles necessary for personal use, personal and other things necessary for wear, use or personal comfort during the trip. It is strongly recommended that:
Checked Baggage
CHECKED BAGGAGE – FREE BAGGAGE ALLOWANCE Adult passengers and children older than 2 years are entitled to 20 kilos of free baggage allowance, if travelling in economy, while business class passengers can check in up to 30kg of baggage at no extra charge. Flights to/from Zurich are an exception, for the free baggage allowance in economy class of these flights is 30kg. Flights between Podgorica/Tivat and Belgrade are also an exception. Namely, passengers who buy tickets for this destination from February 14, 2012 on have a right to 30kg of free baggage allowance in economy class, i.e. 40kg in business class. Infants (children younger than two not occupying seat) are entitled to check in 10 kg of baggage, as well as 1 piece of pushchair (which must be registered as checked baggage), or one carry-cot or one infant car seat. Each kilo over the free baggage allowance is subject to a charge.
If you are travelling with one or more passengers to a common destination or stopover, with the same flights, and you present yourselves with the baggage at the same time and at the same check-in counter, you will be permitted a total free baggage allowance equal to the combination of your individual free baggage allowances. Montenegro Airlines decided to make changes in the baggage transportation policy and introduce the Piece Concept instead of the Weight one. In accordance to IATA Reso 302, the new YM baggage policy - Piece Concept for Montenegro Airlines flights shall apply to all tickets issued on/after January 1st 2013. The following baggagae rules apply to tickets issued on/after January 01st 2013:
CHECKED BAGGAGE – FORBIDDEN ITEMS Please remember that there are objects that are considered dangerous and are forbidden in checked baggage:
Combined Flights If you hold a ticket for a combined travel, where Montenegro Airlines is only partly included in transportation, it is the rules of the so-called most significant carrier (MSC) that apply. In cases when Montenegro Airlines is not a MSC, the free baggage allowance and the excess or oversized baggage rules stipulated by the carrier that is most significant at the journey that are to be followed.
Hand Baggage You can take only one piece of carry-on (hand) luggage onto Montenegro Airlines flights. The maximum weight of the item is 10kg, and its total dimensions (including wheels, handles and side pockets) must not exceed 115 cm (eg. 55x40x20 cm). All airports have moulds aimed at passengers to check their hand baggage dimensions. These are simple metal frames in which hand baggage is placed. Such moulds are mostly placed near the check-in counters so as for you to simply repack the extra items into the bags you are checking in. If it fits, that means it meets standard dimensions, otherwise, you have to do re-packing. Apart from one piece of hand baggage, there are other items that you are allowed to take onboard an aircraft, such as a coat/jacket, umbrella, crutches, camera, binoculars, a reasonable amount of reading material, bassinet or a fully collapsible pushchair. The hand baggage of passengers travelling with a baby can contain baby food in liquid or pulpy form and milk in the amount necessary for use during the trip. A passenger using medicines in liquid form can take these in hand baggage only if holding a medical clearance issued by a competent medical institution or an authorized medical office. The same applies to the transportation of liquids that are used for medical purposes, such as blood products, insulin, etc. NOTE: Their authenticity can be checked. Other items that can be taken onboard:
You are advised to carry valuable items - such as money and jewelry, important business documents, keys and personal things of special importance to you – in your hand baggage, in no case in the registered one. There are items which, if found in your carry-on luggage, will be permanently confiscated at the security check. Make sure that your hand baggage contains none of these:
New EU Security Rules at Airports
Aiming at the mitigation of risks of liquid explosives, EU in November 2006 adopted new security measures limiting the amount of liquids in hand baggage. These new measure apply to all passengers departing from or to an airport within the EU, Norway, Ireland, Iceland or Sweden.
Rules for Packing Liquids in Hand Baggage Single items are to be packed in a transparent bag with a zip. You are only allowed to carry small amounts of liquid in separate containers individual volume of which does not exceed 100 ml. Liquids carried in containers larger than 100 ml will not be accepted, even if the container is only partly filled. Such containers can be taken to the airport in only one, transparent, sealable, plastic bag not exceeding one litre in volume. Each passenger is allowed to carry only one such bag onto the aircraft. The bag must be screened at the airport security check points. Any of the following are considered to be liquids:
Liquids Permitted in Hand Baggage There are, however, some liquids that are allowed to be taken onboard (in amounts exceeding 100ml), if the liquid will be used during the travel and is necessary for medical purposes or special dietary habits. Passengers are obligated to show the proof of authenticity of the exempt liquid when so requested. These are:
Transportation of Human Remains
Non-cremated Remains (Coffins) Non-cremated remains can on Montenegro Airlines’ flights be transported as cargo. All requests for information and transportation should be addressed to Montenegro Airlines' Cargo Department (cargo@mgx.me).
Cremated Remains (Urns) No airline authorization is necessary for transportation of cremated human remains, which can be transported only as a carry-on baggage. The urn has to be packed in a neutral, non-transparent container, hard enough to protect it against breakage. Security rules require the urn to be X-ray screened at the security checks along with the remaining hand baggage. Therefore, we recommend that you should use urns made of such materials that do not block the penetration of X-rays, and therefore do not encumber visual control of the urn’s contents.
According to IATA rules, documentation necessary for transportation of urns contains of:
NOTE: These data are for information purposes only. For more detailed information contact the Embassy or the Consulate General of the destination country.
Special Items
Fragile items, sensitive constructions, artworks or precise items which cannot be transported in the registered baggage will be accepted for carriage only if originally packed in a cardboard box, tube of hard cardboard or a crate specially made for transportation of these items. Fragile/bulky items will, at a special request, be transported on passenger seat. Such transportation is subject to excess baggage charge, and will in no case cost less than 75% of the applicable fare. When such items are transported in registered baggage, it shall be marked with the "Liability Release" baggage tag and a "Fragile" label. List of special items:
Transportation of Unregistered Baggage at Passenger Seat - CABIN BAGGAGE You can arrange in advance for fragile items, diplomatic bag or musical instruments to be transported on passenger seat. Such baggage cannot weigh more than 75 kg, is not included in free baggage allowance and is subject to special charges. Baggage transported on passenger seat (CBBG) must fit within the seat dimensions. Maximum permitted dimensions for cello (in the box) are: 55x49x140 on Emraer and 50x42x150 on Fokker (F100). Maximum permitted dimensions for other CBBG are: 55x49x100 on E195 and 50x42x110 on F100.
Dangerous Goods in Passenger Baggage Due to safety reasons, neither registered nor hand baggage can contain dangerous goods. Dangerous goods transport is regulated by the Montenegrin laws, laws of the origin/destination or transit countries, and the IATA (International Air Transport Association) regulations. The following is the list of items not permitted for air transport:
NOTE: Security officers have a right to confiscate any prohibited item and substance found in your baggage at the security check point.
Wheelchairs
If you have mobility problems and/or you are moving with a mobility device, we recommend you plan your journey well in advance and book your airplane seat as early as possible. We will transport your wheelchair or other mobility device free of charge, and you are supposed to advise the dimensions and the type of the device you are using, which is especially important if it is battery-powered. Seating in the airplane must meet the safety regulations, which is why you cannot take your wheelchair in the aircraft cabin. It will, instead, be transported in the aircraft hold. Batteries from the battery-powered wheelchairs will be disconnected, attached to the wheelchair with its terminals insulated. Wheelchairs powered by wet batteries may be carried only with the approval of the carrier. Such wheelchairs are loaded and unloaded in an upright position, so as to keep the batteries from leaking. Otherwise, they have to be removed and wrapped/packed in an absorbing material, resistant to the battery liquid.
Transport of Pets
Transport of Pets in the Cabin (PETC) Only small pets can be transported in the passenger cabin (but not if carried by an unaccompanied minor), such as: dogs, cats, small tame birds or small rodents (rabbit, hamster, guinea pig). Montenegro Airlines does not accept reptiles for carriage. In order to have your animal transported by plane, you have to provide a suitable, well ventilated container made of hard material (plastic, fibreglass, wood etc.), with a leak-proof bottom, or a cage with canvass cover for small birds (canary, parrot). The maximum weight of the container and the animal is 8kg, and the container size cannot exceed the hand baggage dimensions, which is 55x40x20 cm. You are allowed to place more than one animal (of the same kind) in the container as long as their weight does not exceed the maximum weight permitted. PETC has to be your only hand baggage and is to be placed under the seat in front of you. At the security check, you are supposed to take the animal out of the container and be screened along with it, while the container will be X-rayed with the other baggage. Animal transport in the aircraft cabin is subject to a charge: EUR20 per direction for flights between Montenegro and Serbia and EUR30 per direction for flights between Montenegro and other European countries.
Transport of Animals in the Aircraft Hold (AVIH) Montenegro Airlines accepts AVIH as registered/checked in baggage. Three young animals of the same litter can be placed in the same container. Two grown up animals (of less than 14kg) can be placed in the same container if living together. The container must be large enough so that animal(s) can stand up, turn around and lie comfortably. Acceptable are containers made of fibreglass or hard plastic, which can be locked and cannot be damaged by teeth or claws. Maximum dimensions of the container are 91x60x66 cm and the maximum permitted weigh is 50kg. AVIH cannot be included in free baggage allowance. It is subject to a special charge, according to the table below:
Guide Dogs Blind, visually impaired and deaf passengers can travel with a guide dog, which will be sitting by its owner's legs, muzzled and with the guide dog harness. Montenegro Airlines will transport your guide dog free of charge. Apart from basic documents for transport of animals, you must have with you your dog's "Guide Animal" certificate. Blind passengers travelling with a certified guide dog to London need to contact British Department for Environment, Food and Rural Affairs, which requires all the relevant documents to be faxed to the number(s) provided by them prior to departure. In order to avoid the guide dog to be quarantined upon arrival to Great Britain, it must travel under the Pet Travel Scheme - PETS (see below), and the first point of entry can be Gatwick, Heathrow or Manchester.
Prevoz kućnih ljubimaca - potrebna dokumenta Ako planirate da na put krenete sa svojim kućnim ljubimcem (psom, mačkom ili ljubimcem iz porodice kuna), treba da obezbijedite sva dokumenta obavezna po zakonu zemlje opredjeljenja. Potrebne informacije mogu se dobiti u najbližem diplomatsko-konzularnom predstavništvu svake zemlje ponaosob. Jedan od osnovnih kriterijuma za putovanje pasa, mačaka i kuna, koji je zajednički za sve države, jeste da su zdravi i sposobni za putovanje, što se potvrđuje potpisom veterinara u pasošu životinje, zatim da su redovno vakcinisani protiv bjesnila, te da im je ugrađen mikročip ili tetovir broj. Ljubimce treba očistiti od crijevnih parazita i krpelja 24 do 48 časova prije putovanja avinom. Pasoš za životinje je dokument, odnosno knjižica, koju izdaje i ovjerava ovlašćena veterinarska ustanova i u kojoj se navodi:
Za prevoz pasa avionom preporučuje se da se pas ne hrani najmanje 6 sati prije leta, i da mu se ne daje voda 2 sata prije polijetanja.
Pravila uvoza pasa i mačaka u Veliku Britaniju Ljubimci koji putuju u Veliku Britaniju, ali i Maltu i Švedsku, mogu biti prevezeni samo po tovarnom listu, tj. kao kargo, nikako u prtljagu, bilo ručnom ili registrovanom. Osim toga, da bi ušli u državu treba da prođu tzv. shemu putovanja životinja – PETS (Pets Travel Scheme). Po toj shemi ljubimci moraju biti vakcinisani protiv bjesnila čim dostignu starosnu dob za vakcinisanje. Prije vakcinacije, životinji mora biti ugrađen mikročip. Od 14 do 28 dana nakon vakcinisanja protiv bjesnila životinji se mora izvaditi krv i poslati na analizu u ovlašćenu laboratoriju, a titar antitijela na bjesnilo mora biti veći od 0,5 međunarodnih jedinica po mililitru (IU/ml). Nakon što se dobije potvrda da je nalaz krvi zadovoljavajući, izdaje se pasoš za ljubimca, ili ukoliko ga već posjeduje, u rubriku se upisuje pregled i datum vađenja krvi. Sljedećih 6 mjeseci životinja mora provesti u karantinu i tek nakon tog perioda može da putuje u Veliku Britaniju. Molimo Vas da provjerite sa Ambasadom koje su to države gdje životinja može biti zadržana u karantinu prije ulaska u Veliku Britaniju. U izuzetnim situacijama period zadržavanja u karantinu može biti i duži u slučaju:
Životinja mora biti tretirana protiv krpelja i crijevnih parazita 24-48 sati prije početka putovanja. Zakonom je propisana i vrsta transportera koja se smije koristiti, te njegova veličina. Takođe je bitno da se kopije svih dokumenata stave u fasciklu i pričvrste za gornju stranu transportera. Putnici snose sve troškove koji proizilaze iz slijetanja, tranzita ili smještanja životinje u karantin. Životinje koje se iz zemalja van EU unose u Veliku Britaniju nakon što su prethodno bile izolovane u karantinu, mogu biti unesene jedino preko ovlašćenih Stanica za graničnu inspekciju, a to su, u avio-saobraćaju, trenutno samo aerodromi Hitrou (LHR) i Getvik (LGW). U slučaju ilegalnog unosa, vlasnicima prijeti novčana kazna od 2,000 GBP i/ili kazna zatvora, a ilegalno uvezene životinje mogu biti eutanizirane!!!
Pravila uvoza pasa i mačaka u Francusku, Njemačku, Italiju, Švajcarsku Kao i za sve druge države, životinja mora biti vakcinisana protiv bjesnila i imati mikročip i pasoš. Životinja smije putovati tek 21 do 30 dana poslije vakcinisanja, ali nije obavezno da se obavi testiranje krvi na titar antitijela. Vaš ljumibac smije putovati tek kada navrši 3 mjeseca starosti. Takođe, 24-48 sati prije ulaska u Francusku ovlašteni veterinar mora tretirati životinju protiv unutrašnjih i spoljnih parazita. U Francusku je zabranjeno uvoziti pse koje pripadaju nekim pasminama bula i tose. U Njemačku je zabranjeno uvoditi pse poput pit bula, stafordskog terijera i mješanaca sličnih pasa. Psi kao što su američki staford i rotvajleri, odnosno potencijalno opasni psi, moraju u svakom trenutku imati korpu na njušci i biti na povocu. Prije putovanja, potrebno je otići na pregled kod veterinara, koji će, ukoliko je životinja zdrava i sposobna za putovanje, ispuniti rubriku u njenom pasošu, i isti ovjeriti svojim potpisom i službenim pečatom.
Pravila uvoza pasa i mačaka u Sjedinjene Američke države (SAD) Životinje moraju biti vakcinisane protiv bjesnila najmanje 30 dana prije putovanja, ili će biti smještene u karantin dok se ne vakcinišu i dok ne istekne 30 dana od vakcinacije. Životinje će u mjestu ulaska u državu biti pregledane od strane veterinara.
Rules on Importing Cats and Dogs into Australia Australia has the most severe conditions for animal importing. Similar to PETS standards of Great Britain, Australia has AQIS standards (Australian Quarantine and Inspection Service) that must be met so that animal may enter the country. In order to gain AQIS permit for entering the country, an animal must follow the steps described below. Step 1: Quarantine
Step 2: Microchip Step 3: Rabies Vaccination. Step 4: Contact Veterinarian administration which should verify Veterinarian certificates A and B of AQIS import permit. They will provide you information regarding authorized veterinarians who will prepare your animal for import and complete Veterinarian certificates A and B. Finally, you should contact authorized laboratory which performs rabies neutralizing antibody titre test. Information on authorized veterinarians and laboratories are as well provided by the Ministry of Agriculture of the export country. Step 5: Rabies Neutralizing Antibody Titre Test (RNATT) must be performed at least 60 days, and at most 12 months after vaccination. For pregnant animals testing period must be between 150 and 360 days prior export to Australia. For the next 150, and at least 60 days, your pet must not leave the import country. In Australia, an animal remains in quarantine from 30 to 150 days, and 180 days must elapse from the date of blood testing before the animal can be released from quarantine in Australia. So, the number of days in quarantine shall be smaller, if the number of days spent in the export country after vaccination is higher.
Step 6: Verification of the vaccination certificate and blood tests by authorized Veterinarian institution. Step 7: Applying for an AQIS Import Permit. Step 8: On receipt of the AQIS import permit, you will need to contact the relevant Animal Quarantine Station in order to book appointment for your animal. Detailed information on the Australian Animal Quarantine Stations can be viewed at www.daff.gov.au/aquis/cat-dogs/accom. Step 9: Animals may enter into Australia through the following airports: Sidney (SYD), Melbourne (MEL) and Perth (PER), and therefore it is necessary to make the reservation at the air carrier you would like your pet to travel with. Animal may travel as cargo and in that case, it will be collected at the airport and transported directly to quarantine. In general and wherever possible, flights should be booked to arrive in Australia between 8:00 am and 4:30 am (local time) on working days. Animals must not arrive on Australian public holidays or weekends as they cannot be collected at the airport. Step 10: Once travel arrangements have been made, animal’s booking in quarantine must be confirmed. It is necessary to provide valid AQIS import permit number, flight number and date of arrival in Australia, air waybill number, contact telephone number, important information regarding animal: whether it suffers from any chronic disease, whether it needs any special medicine or food. Step 11: To check whether the animal is protected by vaccination against other infectious diseases during the entire quarantine period (vaccination must be performed two weeks to 12 months prior export). Step 12: (for dogs only) At most 1 month before export, blood sample must be drawn from dog and tested for ehrlichiosis, brucellosis, leishmaniasis and leptospirosis. Step 13: Within four (4) days prior to export, the animal must be treated for internal and external parasites, and information on it entered into passport. Then veterinarian should verify all veterinarian certificates and permits. Step 14: On the day of travel, veterinarian should examine the animal once again, to confirm the microchip number and seal the animal into the crate. The crate must not be reopened. If there are any signs of opening on the crate on animal’s arrival in Australia, that animal should be returned to the originate country or euthanized. The water container should be fixed inside the crate. An external funnel with a hose leading into the water container should be provided to allow water to be replenished without opening the crate. Step 15: File including all documents and certifications necessary for entering the country should be attached on the crate. These documents may be originals or verified copies. The animal is handover to load into the aircraft. Step 16: On arrival, animal will be collected by Quarantine Station. All quarantine costs must be paid by the importer prior to animal’s arrival.
All documents, including the history of disease from the veterinarian, regarding animal arriving into the Quarantine Station, must be submitted. If the animal suffers from any chronic disease and if it is under therapy, medicines and preparations must be sent as well. Only person named in the documents can visit the animal in quarantine. It is forbidden to take animals to walk, to bring them food, dainties, beds and toys. Above stated steps for animal’s import into Australia must be performed in that specific order, and to the contrary, the import permit will not be granted. If the animal is not granted any of the certifications, the process of gaining the permit should be abolished, and the importer must reinitiate the process of gaining the AQIS permit. NAPOMENA: Svi podaci navedeni ovdje su informativnog tipa i služe kao smjernice putnicima vlasnicima pasa, koji se za precizne informacije moraju obratiti diplomatsko-konzularnom predstavništvu zemlje opredjeljenja.
Sporting Equipment
If you are one of the passengers who want to spend their vacation actively, you can transport your sporting equipment on our planes, but such carriage has to be announced in advance. Montenegro Airlines charges special price for carriage of sporting equipment as excess baggage, which applies to only 1 set per passenger. Sporting equipment is divided into three categories: small, medium and large. Any equipment missing from the table shall be charged according to the weight and size of the corresponding category. SMALL (up to 15kg and/or 140cm)
MEDIUM (16-32kg and/or 141-200cm)
LARGE (33 to max. 50kg and/or from 201cm to max. 270 cm)
* NOTE: * Surfboards exceeding 200 cm will be handled as windsurfers. ** Kayaks made of glass shall not be accepted for carriage!
Sporting Equipment Description
Firearms
Carriage of firearms in the aircraft cabin is not permitted, it will instead be transported in an area inaccessible to passengers. The firearms must be unloaded and packed in a packaging specially designed for firearms and loaded in a hard lockable container. The ammunition has to be in its original packaging and transported separately. The firearms have to be handed at the check-in counter, where a police officer will make sure that they are properly packed. A signed and dated declaration containing a statement that the firearms are empty will be attached on the outside of the container. A passenger carrying firearms has to have a valid import permit from the relevant government authorities of his/her destination/transit countries, a temporary export permit from the origin country, as well as a License to Cary a Firearm. The weapons checked-in and taken from the passenger at the origin airport will only be returned to him/her at the destination airport. Sporting and hunting weapons and ammunition will also be transported as registered baggage and is subject to prior booking. Such transportation is subject to a special charge according to the corresponding category (weight and dimensions) in the table 3.2. Maximum one crate with no more than 3 guns and 5kg of ammunition, or one pistol box with maximum 5 pistols and 2.5kg of ammunition are allowed.
Lost/Delayed Baggage / Time Limit for Filing Complaints
Complaints for damaged baggage will not be taken into consideration if not filed immediately upon damage discovery by the passenger entitled to delivery, or 7 days upon delivery, at the latest. In case of baggage delay or loss, complaints should be filed within 21 days following the day when the delayed baggage was delivered, or was supposed to be delivered. The complaint has to be in writing and filed within the aforesaid time frames. In cases when the carriage is not international, as defined by the Montreal Convention, failure to complain within the aforementioned time frame will not be an impediment to claims if the plaintiff can prove that he/she was reasonably prevented from doing so, or that the failure to claim was due to an act of deception by the air carrier, or that the carrier's Management was informed of the damage at the passenger's baggage. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
