BAGGAGEBaggage travel preparationsHand luggageFree baggage allowanceExcess baggageDangerous goods and prohibited articlesSpecial ItemsTransportation of petsSporting EquipmentLost/Delayed Baggage / Time Limit for Filing ComplaintsBaggage Travel PreparationsYour baggage can contain articles necessary for personal use, personal and other things necessary for wear, use or personal comfort during the trip. It is strongly recommended that:
Hand LuggageOn Montenegro Airlines flights you can take only one piece of carry-on hand luggage onto Montenegro Airlines flights. The maximum weight of the item is 10kg, and its total dimensions (including wheels, handles and side pockets) must not exceed 115 cm (eg. 55x40x20 cm). All airports have moulds aimed at passengers to check their hand baggage dimensions. These are simple metal frames in which hand baggage is placed. Such moulds are mostly placed near the check-in counters so as for you to simply repack the extra items into the bags you are checking in. If it fits, that means it meets standard dimensions, otherwise, you have to do re-packing. Apart from one piece of hand baggage, there are other items that you are allowed to take onboard an aircraft, such as a coat/jacket, umbrella, crutches, camera, binoculars, a reasonable amount of reading material, bassinet or a fully collapsible pushchair. The hand baggage of passengers travelling with a baby can contain baby food in liquid or pulpy form and milk in the amount necessary for use during the trip. A passenger using medicines in liquid form can take these in hand baggage only if holding a medical clearance issued by a competent medical institution or an authorized medical office. The same applies to the transportation of liquids that are used for medical purposes, such as blood products, insulin, etc. NOTE: Their authenticity may be checked. Other items that can be taken onboard:
You are advised to carry valuable items - such as money and jewelry, important business documents, keys and personal things of special importance to you – in your hand baggage, in no case in the registered one. There are items which, if found in your carry-on luggage, will be permanently confiscated at the security check. You will find more information about such items here.
Free Baggage AllowanceIf you purchase a ticket you have a certain free baggage allowance depending on the date of ticket issue, class of service and your routing. For all tickets issued from 01 January 2013. Montenegro Airlines on its flights uses the piece concept for free baggage allowance as well as a basis for calculation of excess baggage. Piece concept is reflected in your ticket by means of 'PC' and the max. amount of pieces: 1PC for 1 piece, 2PC for 2 pieces. While packing your bags make sure that neither of them has weight over 23kg if you are travelling in economy class and not over 32kg if you are travelling in business class. The following free baggage allowance is applicable to our scheduled flights.
NOTE:
Excess BaggageIn case your baggage exceeds the permitted free baggage allowance, an excess baggage charge will be levied. All fees shown below are for a one-way trip and apply for journeys starting on Montenegro Airlines. Rules and fees may differ on flights where operating carrier is one of our partner airlines (code-share). The charge per piece depends on the number of pieces, its individual weight and dimensions and the issuance date of your ticket.
Dangerous goods and prohibited articlesDangerous goods are articles or substances which are capable of posing a risk to health, safety, property or the environment. Special regulations are applicable for the transport of these goods. Do not carry the following dangerous articles in your baggage or on your person:
The following dangerous goods may be carried under special transport conditions:
For details concerning the transport conditions click here. Pursuant to Article 145 paragraph 1 of the Law on air Traffic Aviation (Official Gazette of Montenegro, number 30/12), Civil Aviation Agency of Montenegro has determined athe list of articles that cannot be transported in hand luggage and checked baggage. Please take a look at documents below Prohibited articles in hand luggage Prohibited articles in hold (checked) baggage
Special ItemsFragile items, sensitive constructions, artworks or precise items which cannot be transported in the registered baggage will be accepted for carriage only if originally packed in a cardboard box, tube of hard cardboard or a crate specially made for transportation of these items. Fragile/bulky items will, at a special request, be transported on passenger seat. Such transportation is subject to excess baggage charge, and will in no case cost less than 75% of the applicable fare. When such items are transported in registered baggage, it shall be marked with the "Liability Release" baggage tag and a "Fragile" label. List of special items:
Transportation of Unregistered Baggage at Passenger Seat - CABIN BAGGAGE You can arrange in advance for fragile items, diplomatic bag or musical instruments to be transported on passenger seat. Such baggage cannot weigh more than 75 kg, is not included in free baggage allowance and is subject to special charges. Baggage transported on passenger seat (CBBG) must fit within the seat dimensions. Maximum permitted dimensions for cello (in the box) are: 55x49x140 on Emraer and 50x42x150 on Fokker (F100). Maximum permitted dimensions for other CBBG are: 55x49x100 on E195 and 50x42x110 on F100.
Transportation of petsTransport of Pets in the Cabin (PETC) Only small pets can be transported in the passenger cabin (but not if carried by an unaccompanied minor), such as: dogs, cats, small tame birds or small rodents (rabbit, hamster, guinea pig). Montenegro Airlines does not accept reptiles for carriage. In order to have your animal transported by plane, you have to provide a suitable, well ventilated container made of hard material (plastic, fiberglass, wood etc.), with a leak-proof bottom, or a cage with canvass cover for small birds (canary, parrot). The maximum weight of the container and the animal is 8kg, and the container size cannot exceed the hand baggage dimensions, which is 55x40x20 cm. You are allowed to place more than one animal (of the same kind) in the container as long as their weight does not exceed the maximum weight permitted. PETC has to be your only hand baggage and is to be placed under the seat in front of you. At the security check, you are supposed to take the animal out of the container and be screened along with it, while the container will be X-rayed with the other baggage. Animal transport in the aircraft cabin is subject to a charge: EUR20 per direction for flights between Montenegro and Serbia and EUR30 per direction for flights between Montenegro and other European countries. Transport of Animals in the Aircraft Hold (AVIH) Montenegro Airlines accepts AVIH as registered/checked in baggage. Three young animals of the same litter can be placed in the same container. Two grown up animals (of less than 14kg) can be placed in the same container if living together. The container must be large enough so that animal(s) can stand up, turn around and lie comfortably. Acceptable are containers made of fiberglass or hard plastic, which can be locked and cannot be damaged by teeth or claws. Maximum dimensions of the container are 91x60x66 cm and the maximum permitted weigh is 50kg. AVIH cannot be included in free baggage allowance. It is subject to a special charge, according to the table below:
Guide Dogs Blind, visually impaired and deaf passengers can travel with a guide dog, which will be sitting by its owner's legs, muzzled and with the guide dog harness. Montenegro Airlines will transport your guide dog free of charge. Apart from basic documents for transport of animals, you must have with you your dog's "Guide Animal" certificate. Blind passengers travelling with a certified guide dog to London need to contact British Department for Environment, Food and Rural Affairs, which requires all the relevant documents to be faxed to the number(s) provided by them prior to departure. In order to avoid the guide dog to be quarantined upon arrival to Great Britain, it must travel under the Pet Travel Scheme - PETS (see below), and the first point of entry can be Gatwick, Heathrow or Manchester. Transport of pets - required documents If you plan to travel with your pet (dog, cat or ferret), you should provide all documents prescribed by regulations of the country of destination. All necessary information may be obtained from the nearest foreign diplomatic and consular representations of each country. One of the main criteria for the transport of pet dogs, cats or martens, which is common for all countries is that the animals are healthy and fit for travel, which shall be confirmed by the veterinarian’s signature in the pet’s passport, then that they were regularly vaccinated against rabies, have implanted micro-chips or tattooed. Pets should be treated for tapeworms and ticks 24 to 48 hours prior to air travel. Pet passport is a document, i.e. a card issued and certified by authorized veterinary institution, which states the following:
For the transport of dogs by air it is recommended that the dog should not be fed at least 6 hours before the flight, and should not be given water 2 hours before the flight. Regulations for import of dogs and cats in the UK Pets that travel to the UK, and also to Malta and Sweden, may be transported only under airway bill, i.e. as cargo, and not luggage, either hand or checked-in. Besides, in order to enter the country they have to comply with the so-called Pets Travel Scheme – PETS. According to this scheme, the pets have to be vaccinated against rabies as soon as they reach the vaccination age. Prior to vaccination, the pet must be micro-chipped. In the period 14 to 28 days after the rabies vaccination, the animal must be blood tested by an approved laboratory, and the level of rabies antibodies must be greater than 0.5 international units per millilitre (IU/ml). After obtaining the certificate that the blood sample is satisfactory, pet passport shall be issued, or in case the pet already possesses it, the examination and date of blood test should be entered under relevant sections. The animal must stay the next 6 months in quarantine, and only after that period it can travel to the UK. Please check with the Embassy, in which countries the animal may be held in the quarantine prior to entry in the UK. In extraordinary events, the period of quarantine may be longer, in the following cases:
The animal must be treated for tapeworms and ticks at least 24-48 hours prior to travel. The law also prescribes the type of transport container that may be used, and its size. It is also necessary that the copies of all documents should be placed into file and fastened to the top of the transport container. The passengers shall bear all costs arising from landing, transit or placing the animal in quarantine. Animals entering the UK from non-EU countries, after being isolated in quarantine, may be brought only via approved Border Inspection Posts (BIPs), and, for transport by air, such BIP are only airports Heathrow (LHR) and Gatwick (LGW). In case of illegal import, the owners shall be subject to a fine in the amount of GBP 2.000,00 and/or imprisonment, and illegally imported animals may be euthanized!!!! Regulations for import of dogs and cats in France, Germany, Italy and Switzerland As for all other countries, the animal must be vaccinated against rabies, have micro-chip implanted and hold a passport. The animal may travel only after 21 to 30 days from the vaccination date, but it is not compulsory to perform blood testing to antibody titer. Your pet may travel only after 3 months of age. Also, 24-48 hours before entry into France, the animal must be treated for internal and external parasites by authorized veterinarian. It is prohibited to import into France dogs of certain breeds of bull and tose. It is prohibited to bring into Germany dogs such as Pitbull, Stafford terrier and mixed breeds of similar dogs. Dogs such as American Stafford terrier and Rottweiler, i.e. potentially dangerous dogs, must wear a muzzle and be kept on leash. Prior to the travel, it is necessary to take the animal for examination by the veterinarian, who will, in case the animal is healthy and fit for travel, complete the required sections in its passport and endorse it by his/her signature and official stamp.
Sporting EquipmentIf you are one of the passengers who want to spend their vacation actively, you can transport your sporting equipment on our planes, but such carriage has to be announced in advance. Montenegro Airlines charges special price for carriage of sporting equipment as excess baggage, which applies to only 1 set per passenger. Sporting equipment is divided into three categories: small, medium and large. Any equipment missing from the table shall be charged according to the weight and size of the corresponding category. SMALL (up to 15kg and/or 140cm)
MEDIUM (16-32kg and/or 141-200cm)
LARGE (33 to max. 50kg and/or from 201cm to max. 270 cm)
* NOTE: Surfboards exceeding 200 cm will be handled as windsurfers. ** Kayaks made of glass shall not be accepted for carriage!
Sporting Equipment Description
Lost/Delayed Baggage / Time Limit for Filing ComplaintsComplaints for damaged baggage will not be taken into consideration if not filed immediately upon damage discovery by the passenger entitled to delivery, or 7 days upon delivery, at the latest. In case of baggage delay or loss, complaints should be filed within 21 days following the day when the delayed baggage was delivered, or was supposed to be delivered. The complaint has to be in writing and filed within the aforesaid time frames. In cases when the carriage is not international, as defined by the Montreal Convention, failure to complain within the aforementioned time frame will not be an impediment to claims if the plaintiff can prove that he/she was reasonably prevented from doing so, or that the failure to claim was due to an act of deception by the air carrier, or that the carrier's Management was informed of the damage at the passenger's baggage.
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